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How To Increase Event Engagement and Focus on The Attendees’ Experience

Updated: May 12, 2023

Increasing event engagement and attendees experience

As the event industry roars back to life, we see a greater focus on event engagement and more emphasis on attendees’ experience. Why is this? Because, post pandemic, event attendees have become more selective in how they spend their time, have higher expectations, and shorter attention span. Many are still struggling with social anxiety as they emerge from the pandemic. At the same time, through interactions with social media platforms, people are getting used to personalization. Utilizing algorithm, social media platforms expose us to content that best match our personal preferences. So as an event planner, your main goal is to create a memorable experience for your attendees. To do this, you need to focus on engagement and personalization, which are crucial for successful events as they directly impact attendee satisfaction and ultimately, the success of your event and your brand.

In this blog, we will explore how understanding attendees' interests, using gamification, networking, and data analytics can increase event engagement and create a personalized experience for the participants. And more importantly, how all this can set you apart from the competition.

Using Icebreakers

Icebreakers are a great way to help attendees connect, interact, and network better at events. An icebreaker is an activity that is designed to help attendees get to know each other and feel more comfortable in a group setting. Here are some ways that icebreakers help event attendees connect, interact, and network better:

1. Breaking the ice: Icebreakers are designed to break the ice and help attendees feel more comfortable with each other. This is especially important for attendees who are attending the event alone or for the first time.

2. Encouraging participation: Icebreakers encourage participation and allow attendees to feel more included in the event. This helps attendees who may be more reserved or hesitant to participate in group discussions or activities.

3. Creating common ground: Icebreakers help attendees find common ground and identify shared interests. This makes it easier for attendees to start conversations and build connections with each other.

4. Building relationships: Icebreakers help attendees build relationships and form connections with each other. This leads to valuable networking opportunities and helps attendees build their professional networks.

5. Creating a positive experience: Icebreakers help create a positive experience for attendees and set the tone for the rest of the event. Attendeeswill feel more engaged and excited about the event, which increases their overall satisfaction.

Understanding Attendees' Interests

One of the best ways to create a personalized experience for your attendees is to understand their interests. For example, if a good number of participants are interested in hiking, event organizers can create a guided hike or a workshop that features tips and techniques for hiking. This not only creates a memorable experience for the attendees but also creates a sense of community among like-minded individuals who share similar interests. The same can go for event participants who are sports fans. Taking these participants to a ballpark or arranging a tour to a major football stadium can create a memorable experience.


Personalization is important in producing a successful event because it helps to create a more engaging and memorable experience for attendees. Personalization refers to tailoring the event experience to the preferences and needs of individual attendees. Once you understand your event participants’ interests and personal preferences, you can plan a memorable experience for them.

Here are a few reasons why personalization is important for creating a successful event:

1. Attendee Satisfaction: Personalization is crucial for attendee satisfaction. When attendees feel that the event has been tailored to their needs and interests, they are more likely to enjoy the event and have a positive experience. This leads to increased attendee satisfaction and ultimately, a more successful event.

2. Increased Engagement: Personalization helps increase attendee engagement by providing them with content and activities that are relevant and interesting to them. This leads to increased participation and engagement throughout the event.

3. Improved ROI: Personalization helps improve the ROI of your event by making it more appealing to attendees. This leads to increased attendance, more positive feedback, and increased opportunities for sponsorships and partnerships.

4. Competitive Advantage: Personalization gives your event a competitive advantage by setting it apart from other events in your industry. Attendees are more likely to attend an event that has been tailored to their needs and interests, and are more likely to recommend the event to others.

5. Data Collection: Personalization helps you collect valuable data about attendee preferences and behavior. This information can be used to improve future events and tailor them to better meet the needs of your attendees.


Gamification is another great way to increase event engagement. By using game mechanics, you motivate and engage attendees. Here are some examples of how you can use gamification to increase engagement:

1. Leaderboards: Create leaderboards to track attendees' progress and reward those who complete certain activities or challenges.

2. Scavenger hunts: Create a scavenger hunt to encourage attendees to go around the room and find others with same interests, learn something interesting about each other, ask interesting questions and share personal experiences. The most effective scavenger hunt game gets people talking.

3. Interactive games: Create interactive games such as trivia contests or escape rooms to keep attendees engaged and entertained.


Networking is a crucial part of any event. Attendees come to events not only to learn but also to connect with others. Networking at events can be a challenge for many attendees. Here are some reasons why it can be difficult for event attendees to network effectively:

1. Shyness or Social Anxiety: Many people feel awkward or uncomfortable in large group settings, which makes it difficult for them to approach new people and start a conversation.

2. Lack of Common Ground: Without any common ground, attendees may find it difficult to start a conversation or find topics to discuss. This is especially true when attendees come from diverse backgrounds or have different interests.

3. Busy Schedule: Attendees may be busy with a packed schedule of events and activities, leaving little time for networking or socializing.

4. Limited Opportunities: Some events may not have enough opportunities for attendees to network, such as limited breaks or no social events.

5. Technology Overload: In today's world, many people rely on technology to communicate and may find it difficult to engage in face-to-face interactions.

6. Fear of Rejection: Attendees may be hesitant to approach others for fear of rejection or not being well-received.

Mobile networking applications that are designed exclusively for events can facilitate connection, interaction, and bonding among the participants.

Data Analytics

Data analytics has become an essential tool for event organizers to understand what event attendees are interested in and create custom experiences for them. By using data analytics, event organizers collect and analyze information about their attendees, such as their preferences, interests, and behaviors, to create personalized and engaging experiences that meet their needs. In this blog, we'll explore the importance of data analytics in successful event planning and how it can greatly improve the attendees' experience. Furthermore, we’ll discuss the best datasets that help event organizers create great personalized experiences for the participants. For in-depth analysis and the role of data analytics, Please see our blog The Importance of Data Analytics In Successful Event Planning.

JabberYak Develops Event Engagement and Networking products.



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